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Privacy Policy

This privacy policy applies between you, the User of this Website and Theresa Finnigan trading as Crystal Cottage, the owner and provider of this Website. Theresa Finnigan trading as Crystal Cottage takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. Please read this privacy policy carefully.

Definitions and interpretation

In this privacy policy, the following definitions are used:

Data

collectively all information that you submit to Theresa Finnigan trading as Crystal Cottage via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Act 1998;

Cookies

a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);

Theresa Finnigan trading as Crystal Cottage, we or us

Theresa Finnigan trading as Crystal Cottage of 20 Priestclose Road, Prudhoe, Northumberland, NE42 5AQ;

UK and EU Cookie Law

Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;

User or you

any third party that accesses the Website and is not either (i) employed by Theresa Finnigan trading as Crystal Cottage and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Theresa Finnigan trading as Crystal Cottage and accessing the Website in connection with the provision of such services; and

Website

the website that you are currently using, www.crystal-cottage.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

In this privacy policy, unless the context requires a different interpretation:
a. the singular includes the plural and vice versa;
b. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
c. a reference to a person includes firms, companies, government entities, trusts and partnerships;
d. “including” is understood to mean “including without limitation”; e. reference to any statutory provision includes any modification or amendment of it;
f. the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

This privacy policy applies only to the actions of Theresa Finnigan trading as Crystal Cottage and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

Crystal Cottage is an organisation committed to excellence in our field of personal coaching, holistic training and holistic treatments. 

We are working to the highest standards of training to ensure exceptional delivery of our services to members of the public and to ensure and anyone undertaking training has a quality learning experience with high standards of content delivery and learning support.

Crystal Cottage seeks to comply with the new standards introduced by the European Data Protection Law – known as the General Data Protection Regulation (GDPR) and is committed to maintaining and providing clarity on how we handle personal information.

Crystal Cottage has and is committed to ensuring that we continue to have measures in place for keeping your personal data safe and secure.

The Person Collecting Data Is: 

Theresa Finnigan, Crystal Cottage, Appleby Place, Barmoor, Ryton, Gateshead NE40 3TX

What Data Do I store?

I store all of the data that I need in order to maintain my relationships with customers, clients & students. This data ranges from records including full name, e-mail address and country, to more extensive records that include full name, telephone number, e-mail address, home and work address, as well as details of dependents and personal health information.

For online  product purchases may store both your shipping address, for product delivery, and your billing address, which can be used to verify credit card payments or other methods of payment. 

Why Do I Store Your Data?

I store your data in order to provide the services that I offer and to fulfil my contractual undertakings with my customers and clients. 

Personal data is stored to be able to send you information, free samples, products and to register you for classes and tele calls. 

Recordings of classes and tele calls are stored and distributed to enable clients and customers to play back classes or tele calls they attended. Following the aforementioned classes or tele calls, recordings may also be turned into products that are sold in the shop. 

Who Has Access To Your Data?

With regard to personal health information for clients who have treatments only I have access to this data.

For all other services, product sales, training, tele calls etc my team and I have access to your data to be able to fulfil our contractual agreements with customers and clients. My team may include my communications and marketing team, my event organisers and my administrative staff. 

In addition, outsourcing work on specialist tasks within IT and accounting, for example, sometimes requires me to grant consultants access to your data whenever and wherever this is required to fulfil my legal obligations towards official authorities or to develop and improve my services. 

In addition:

(1) Access Consciousness, LLC, 406 Present Street, Stafford, TX 77477, United States of America, (2) Access Consciousness International Limited, 6 Greenview, Riverway, South Douglas Rd., Cork T12 DCR 4, Ireland, and (3) Access Seminars Australia PTY LTD, 55 Lorikeet Drive, Peregian Beach, QLD 4573, Australia, all three parties to be referred to as “Access Consciousness” or the “Companies”, have access to your basic data (full name, e-mail address, mailing address, country and phone number) when you register for one of my Access consciousness classes through my general website or through www.accessconsciousness.com. This applies to live (in-person) classes, telecalls and online courses, as well as classes offered live via audio and live-streamed classes.

Please note: Access Consciousness gains access only to your basic data when you sign up for one of the Access Consciousness classes or calls that I offer. Access Consciousness does not have access to your tax or VAT number.

Do I Share Your Data?

I do not share your data with any third party not mentioned in this declaration other than as mentioned above, I share your data with Access Consciousness if you choose to take an Access Consciousness class.

Access Consciousness is a franchise system that uses a shared worldwide marketing tool via its website www.accessconsciousness.com.

Please note:
I do not share your data with facilitators with whom you have not taken a class. 

Access Consciousness is bound by the same data protection agreement to which I adhere.

How Long Is Data Stored?

I keep the data stored as long as…
 

– I have a relationship with you as a customer, client or interested party
 – I am legally obliged to for tax purposes
– until you unsubscribe or ask me to delete your information

What Data Protection Rights Do You Have As A Client/Customer/Student?

You have the right to…

– manage your e-mail or paid subscription
– correct any and all information I have stored
– request details of the data I have stored regarding you
– request deletion or limitation of your stored data.

If you would like to update, change or amend your data, please let me know by contacting me at this e-mail address: crystalcottage@icloud.com

If you would like to be deleted from my database, please contact me here: crystalcottage@icloud.com

Are Customers Obliged To Share Their Data?

Yes, as a customer or client, you must provide the data I need to be able to fulfil my contractual obligations within the various services I offer.

Depending on what you are requesting from me, I will ask you to provide information that may range from your full name, e-mail address and country to more extensive details including full name, telephone number, e-mail address, home and work address, as well as details of dependents, and health conditions.

Cookie, Profiling & Automation

I use cookies to make my website workable and user-friendly, by continuing, you agree to me placing cookies on your computer.

Type of Cookie: Analytical/performance cookies

I do not perform any form of automated profiling. Sometimes I will check what topics a client may be interested in based on his/her previous choices of classes or products. 

I do not share your data or sell it to any external agencies. 

Checks on prerequisites for advanced classes are processed automatically. 

Links to other websites

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control

Theresa Finnigan trading as Crystal Cottage may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Theresa Finnigan trading as Crystal Cottage. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

We may also disclose Data to a prospective purchaser of our business or any part of it.
In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Where Do I Store Your Data?

I use multiple systems for storing your data to fulfil my contractual agreements with customers and clients.

In general, information is stored in cloud services and on computers in the country of my residence, United Kingdom

How Do I Protect Your Data?

All staff, contractors and the external agencies with whom I work have all signed NDAs (Non- Disclosure Agreements). They have also been trained in data protection.

The stored data can only be accessed through security-protected entry points by users with permission to access the information.

If you wish to know more about the personal data we hold for you or wish to discuss a concern or amend the information we hold, please call or email Crystal Cottage on: crystalcottage@icloud.com

Telephone: 07583313904

Any requests received by phone will also require an email confirmation before the request can be processed.

This Privacy Notice Policy is reviewed annually to ensure that any additions or amendments can be implemented to meet the requirements under the General Data Protection Regulation (GDPR).